Terms of Services

Effective Date: February 6, 2026

1. Introduction

These Terms of Service (“Terms”) govern access to and use of the CartNXS platform and related services (the “Service”) provided by Allure Tech LLC (“CartNXS,” “we,” “us,” or “our”). By accessing or using the Service, you (“Customer,” “you”) agree to be bound by these Terms. If you are using the Service on behalf of an organization, you represent that you have the authority to bind that organization.

2. Description of the Service

CartNXS is a middleware and integration platform that enables Customers to configure and manage technical connections between third-party commerce platforms, enterprise systems, and services. CartNXS operates solely as a technical pass-through conduit and does not receive, store, inspect, modify, or persist customer data payloads. CartNXS does not act as a data controller or data processor with respect to customer business data.

3. Authorized Use

You may use the Service only for lawful business purposes and in compliance with applicable laws. The Customer is solely responsible for all configurations, workflows, integrations, and use of connected third-party systems, including compliance with any data protection or regulatory requirements applicable to those systems.

4. Commercial Terms

The Service is offered on a paid subscription basis, billed monthly or annually as agreed at purchase. A one-time implementation or onboarding fee may apply. Unless expressly agreed in writing, implementation fees are non-refundable. CartNXS does not offer a public free tier, and any trial or discounted access is granted solely at CartNXS’s discretion.

5. Customer Responsibilities

The Customer is responsible for maintaining the security of access credentials, ensuring proper configuration of integrations, and verifying that all third-party platforms permit integration through the Service. CartNXS does not validate customer configurations or monitor data flows.

6. Data Handling and Privacy

CartNXS does not handle customer data payloads. Any limited operational information collected by CartNXS, such as authentication details, system logs, or error metadata, is governed by the CartNXS Privacy Policy.

7. Third-Party Services

The Service depends on third-party platforms, APIs, and services not controlled by CartNXS. CartNXS is not responsible for the availability, performance, security, or changes of any third-party services.

8. Support

Support is provided on a best-effort basis in accordance with the CartNXS Support Policy unless otherwise agreed in writing.

9. Intellectual Property

CartNXS retains all right, title, and interest in the Service, including all related intellectual property. No rights are granted except as expressly stated in these Terms.

10. Disclaimers

The Service is provided “as is” and “as available.” CartNXS disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement.

11. Limitation of Liability

To the maximum extent permitted by law, CartNXS shall not be liable for indirect, incidental, consequential, or business losses. CartNXS’s total liability shall not exceed the fees paid by the Customer in the twelve (12) months preceding the claim.

12. Indemnification

The Customer agrees to indemnify and hold harmless CartNXS from claims arising out of Customer configurations, use of the Service, violation of applicable laws, or reliance on third-party services.

13. Suspension and Termination

CartNXS may suspend or terminate access to the Service for non-payment, security risks, legal risks, or violation of these Terms.

14. SLA and Enterprise Agreement Override

If a Service Level Agreement (SLA), Master Services Agreement (MSA), Statement of Work (SOW), or other enterprise agreement is executed between CartNXS and the Customer, the terms of such agreement shall override and supersede these Terms, the Privacy Policy, and the Support Policy in the event of any conflict.

15. Governing Law

These Terms are governed by the laws of the United States of America, without regard to conflict-of-law principles.

16. Entire Agreement

These Terms constitute the entire agreement between the parties unless superseded by a written enterprise agreement.

17. Contact Information

For questions regarding these Terms or the Service, contact:
support@allurecommerce.com