Effective Date: February 6, 2026
1. Introduction
These Terms of Service (“Terms”) govern access to and use of the Cart Nexus platform and related services (the “Service”) provided by Allure Tech LLC (“Cart Nexus,” “we,” “us,” or “our”). By accessing or using the Service, you (“Customer,” “you”) agree to be bound by these Terms. If you are using the Service on behalf of an organization, you represent that you have the authority to bind that organization.
2. Description of the Service
Cart Nexus is a middleware and integration platform that enables Customers to configure and manage technical connections between third-party commerce platforms, enterprise systems, and services. Cart Nexus operates solely as a technical pass-through conduit and does not receive, store, inspect, modify, or persist customer data payloads. Cart Nexus does not act as a data controller or data processor with respect to customer business data.
3. Authorized Use
You may use the Service only for lawful business purposes and in compliance with applicable laws. The Customer is solely responsible for all configurations, workflows, integrations, and use of connected third-party systems, including compliance with any data protection or regulatory requirements applicable to those systems.
4. Commercial Terms
The Service is offered on a paid subscription basis, billed monthly or annually as agreed at purchase. A one-time implementation or onboarding fee may apply. Unless expressly agreed in writing, implementation fees are non-refundable. Cart Nexus does not offer a public free tier, and any trial or discounted access is granted solely at Cart Nexus's discretion.
5. Customer Responsibilities
The Customer is responsible for maintaining the security of access credentials, ensuring proper configuration of integrations, and verifying that all third-party platforms permit integration through the Service. Cart Nexus does not validate customer configurations or monitor data flows.
6. Data Handling and Privacy
Cart Nexus does not handle customer data payloads. Any limited operational information collected by Cart Nexus, such as authentication details, system logs, or error metadata, is governed by the Cart Nexus Privacy Policy.
7. Third-Party Services
The Service depends on third-party platforms, APIs, and services not controlled by Cart Nexus. Cart Nexus is not responsible for the availability, performance, security, or changes of any third-party services.
8. Support
Support is provided on a best-effort basis in accordance with the Cart Nexus Support Policy unless otherwise agreed in writing.
9. Intellectual Property
Cart Nexus retains all right, title, and interest in the Service, including all related intellectual property. No rights are granted except as expressly stated in these Terms.
10. Disclaimers
The Service is provided “as is” and “as available.” Cart Nexus disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement.
11. Limitation of Liability
To the maximum extent permitted by law, Cart Nexus shall not be liable for indirect, incidental, consequential, or business losses. Cart Nexus’s total liability shall not exceed the fees paid by the Customer in the twelve (12) months preceding the claim.
12. Indemnification
The Customer agrees to indemnify and hold harmless Cart Nexus from claims arising out of Customer configurations, use of the Service, violation of applicable laws, or reliance on third-party services.
13. Suspension and Termination
Cart Nexus may suspend or terminate access to the Service for non-payment, security risks, legal risks, or violation of these Terms.
14. SLA and Enterprise Agreement Override
If a Service Level Agreement (SLA), Master Services Agreement (MSA), Statement of Work (SOW), or other enterprise agreement is executed between Cart Nexus and the Customer, the terms of such agreement shall override and supersede these Terms, the Privacy Policy, and the Support Policy in the event of any conflict.
15. Governing Law
These Terms are governed by the laws of the United States of America, without regard to conflict-of-law principles.
16. Entire Agreement
These Terms constitute the entire agreement between the parties unless superseded by a written enterprise agreement.
17. Contact Information
For questions regarding these Terms or the Service, contact:
support@allurecommerce.com